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Build and Scale Your Global Capability Centers with Confidence

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Simplify operations, foster innovation, and enhance operational efficiencies with ExpanQ’s customized COEs and GCC solutions.

AI-Powered

GCC & COE Solutions

Meet ExpanQ

At ExpanQ, we specialize in building and scaling Global Capability Centers (GCCs) that drive efficiency, innovation, and measurable results. With 12+ years of expertise, our leadership team ensures a profitable GCC journey through strategic planning, AI-driven solutions, and optimized resource management. We go beyond solutions—we become an extension of your team, providing infrastructure, flexible engagement models, and industry insights to keep your business agile and competitive.

Partner with us to build a GCC that delivers real impact.

Check Out Our Specialized Centers of Excellence
Years of Expertise in GCC Solutions
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COEs Built & Scaled
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Cost Savings Delivered
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GCC as a Service

Reduce costs, scale faster, and access specialized expertise while maintaining control with our GCC as a service.

Talent Solutions

Attract, Hire, & Manage Top Talent with Ease
We provide workforce solutions to help you build high-performing teams while ensuring compliance and seamless management.
  • Data-driven workforce planning and analytics.
  • AI-powered recruitment and screening.
  • Seamless global hiring and compliance (EOR).
  • End-to-end HR and talent management.
  • Employer branding and competitive compensation strategies.
Get in touch!

Workspace Solutions

Custom-Built, Fully Managed Workspaces for Your GCC
From strategy to execution, we design, develop, and manage office spaces aligned with your business needs.
  • Office planning aligned with business needs.
  • Prime real estate selection and leasing.
  • Innovative workspace design and development.
  • Full-service facilities and IT infrastructure management.
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Technology Enablement

Powering GCCs with Cutting-Edge Technology
We help businesses leverage digital solutions to drive efficiency, innovation, and security.
  • AI and automation for smarter operations
  • Custom software development tailored to your needs
  • Cloud, cybersecurity, and IT infrastructure management
Get in touch!

Research & Advisory

Actionable Insights for Smart GCC Decisions
We provide strategic guidance to set up, optimize, and grow your GCC with data-backed insights.
  • Market research for informed decision-making
  • Expert guidance on GCC setup and operational models
  • Process optimization and change management support
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Business Operations

Streamlined Operations for Maximum Efficiency
We handle the complexities of running GCCs, ensuring compliance, performance, and operational excellence.
  • Finance, tax, and regulatory compliance
  • Talent lifecycle management (onboarding to offboarding)
  • Workflow optimization for better efficiency
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Built Operate and Transfer (BOT)

End-to-End GCC Setup with Risk-Free Ownership Transfer
We establish, operate, and optimize your GCC before smoothly transitioning ownership, minimizing risks and complexities.
  • Complete GCC setup, including infrastructure and staffing
  • Efficient operations management and continuous optimization
  • Seamless ownership transfer with full knowledge transition
Get in touch!

Industries We Serve

Customized COE solutions to help you innovate, scale, and lead in your industry

Accelerate innovation and growth with COEs tailored for tech businesses. We leverage AI, automation, and advanced solutions to streamline product development, enhance efficiency, and drive digital transformation.

Technology

Drive innovation and efficiency with our COEs for healthcare. We help you streamline your operations, ensure regulatory compliance, and leverage advanced technologies to enhance healthcare solutions.

Healthcare

Transform your financial operations with COEs built to optimize compliance, streamline back-office functions, and deliver data-driven insights.

Finance

Optimize operations, enhance customer experiences, and streamline supply chain management with our customized COEs for retail businesses.

Retail

Streamline your production processes, optimize supply chains, and accelerate R&D for sustained growth with our customized COEs for the automotive industry.

Automotive

AI-Driven Innovation

We integrate AI across our service offerings to optimize the performance of your GCC.

Intelligent Process Automation (IPA)

AI-driven workflow automation to streamline processes and enhance efficiency.

AI-powered Customer Support

Smart chatbots and virtual assistants for 24/7 support.

AI-enabled Compliance & Risk Management

Automating regulatory checks and fraud detection.

Predictive Analytics

Data-driven insights for smarter decision-making and business growth

AI for Talent Sourcing

Intelligent candidate matching and automated screening.

Our Specialized Centers of Excellence (CoEs)

We build dedicated Centers of Excellence (CoEs) that act as extensions of your team, providing specialized expertise and rapid results. Our targeted approach ensures efficiency, cost-effectiveness, and a seamless integration with your existing operations.
Research COEs
Marketing COEs
Sales COEs
Engineering COEs
Tech Support COEs
Managed Services
Research COEs
Marketing COEs
Sales COEs
Engineering COEs
Tech Support COEs
Managed Services

Research COEs

Transform data into actionable insights with market analysis, competitive intelligence, consumer insights, and predictive analytics, empowering informed decision-making.
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Marketing COEs

Craft and execute precision-driven marketing strategies to enhance visibility, engagement, and conversions through SEO, content, social media, branding, and data-driven insights.
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Sales COEs

Optimize sales pipelines and accelerate deal closures with AI-driven lead scoring, predictive forecasting, CRM optimization, and automated customer engagement.
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Engineering COEs

Deliver innovative, high-quality products using full-stack development, Agile and DevOps methodologies, cloud-native architectures, and automated testing for scalability.
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Tech Support COEs

Ensure seamless, round-the-clock operations with proactive monitoring, incident resolution, cloud and network support, and IT asset management.
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Managed Services

Streamline operations with end-to-end infrastructure management, security compliance, disaster recovery, network support, and cost optimization.
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Case Studies

Explore how our tailored GCC solutions helped businesses achieve measurable results, enhanced efficiency, and growth.

Why Outgrid?

Scalable charging solutions that grows with you.

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Customer Stories

How Outgrid transformed our business.

Read Case Study
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Charging stations installed worldwide.

Testimonials

Hear from our satisfied clients about how ExpanQ has transformed their operations.
“Outgrid has completely changed our outlook on finance. Their personalized services and insightful advice have given us the confidence to make sound financial decisions.”
- James McAvoy, CEO of Cloud
- James McAvoy, CEO of Cloud
“Outgrid has completely changed our outlook on finance. Their personalized services and insightful advice have given us the confidence to make sound financial decisions.”
- James McAvoy, CEO of Cloud
- James McAvoy, CEO of Cloud

How It Works

Build a high-performing COE with ExpanQ in Just 3 Simple Steps!

01
Consultation

We collaborate with you to understand your goals and requirements and assess talent, infrastructure, and operational needs.

02
Setup

Our experts design & set up your COE—hiring top talent, establishing workspace solutions, & integrating technology for smooth operations.

03
Scale

With AI-driven insights, we continuously refine processes, enhance efficiency, and scale your COE for sustained growth and innovation.

Next
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Why Choose Us?

Explore industry insights and valuable resources to stay ahead.

Expertise

12+ years of experience in building and scaling 10+ Global Capability Centers (GCCs) to drive innovation and growth.

AI-Driven Solutions

Leverage our AI solutions for talent sourcing, workflow automation, and predictive analytics, driving efficiency and innovation.

Global Presence

We work with clients from across the globe and can build and scale GCCs anywhere in the world.

One-Stop Solution​

We handle everything from talent management, workspace management, research and advisory, and business operations to technology enablement.

Delivery Ownership

We take full responsibility for every project’s success, ensuring seamless execution and measurable outcomes.

Flexi CapEx Models

Engage with flexible, CapEx-free models, reducing upfront costs and maximizing financial efficiency.

Global Compliance Management

Ensure your GCC meets regional finance, tax, and legal requirements with our global compliance expertise.

Cost Optimization

Achieve up to 40% savings on operations and teams with our cost-effective solutions.

Faster Time-to-Market

Cut project timelines by 30%, ensuring faster responses to market demands.

Your GCC Partners

Enoch Pakanati​

Manish Surapaneni​

Sudheer Devulapally​

Partnerships

We partner with leading tech providers, workspace vendors, and global consulting firms, ensuring you get access to top resources and expertise worldwide for GCC success.
Network
sitemark
Border
Blossom
Colab
Homey
Minty
Genz
Proline
Penta
Container
Container

Awards & Recognition

These industry awards and global certifications reflect our commitment to delivering high-performing GCC solutions.

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Insights

Explore industry insights and valuable resources to stay ahead.

How to Build a GRC Cybersecurity, Compliance, Governance & Data Privacy Center of Excellence in Hyderabad, India

How to Build a Digital Innovation Center for Advanced Digital Capabilities

How to Build an Enterprise Customer Success & Support Team with Cutting-Edge AI Tools in Hyderabad, India

Frequently Asked Questions

Have any questions?
we’ve got answers

Can’t find what you’re looking for? don’t hesitate to reach out!
Contact Us
A Global Capability Center (GCC) is a centralized unit set up by multinational companies to handle critical business functions such as IT, finance, HR, R&D, and customer support. GCCs help businesses optimize costs, enhance operational efficiency, and drive innovation while maintaining strategic oversight.

Key benefits include:
  • Cost savings: Lower operational costs compared to traditional setups.
  • Access to top talent: Leverages skilled professionals in key markets.
  • Operational efficiency: Standardizes processes for better productivity.
  • Scalability: Supports business expansion with flexible resources.
  • Innovation & technology adoption:Helps implement AI, automation, and digital transformation initiatives.

While GCCs and CoEs are both business optimization models, they serve different functions:

  • Define objectives: Identify which business functions to centralize.
  • Choose the right location: Assess costs, talent availability, and regulatory conditions.
  • Build infrastructure: Set up office space, IT systems, and security frameworks.
  • Recruit & train talent: Hire skilled professionals and align them with business goals.
  • Implement governance models: Establish compliance, reporting, and risk management frameworks.

At ExpanQ, we handle the entire process—helping businesses establish, scale, and optimize their GCCs seamlessly.

Setting up a GCC involves multiple steps, including location selection, talent acquisition, infrastructure setup, compliance management, and operational strategy.
 Here’s a step-by-step approach:

Global Capability Centers (GCCs):

  • Broad operational hubs that support multiple business functions like IT, HR, finance, and customer support.
  • Designed for cost optimization, resource centralization, and scalability.
  • Can serve global teams across different time zones and industries.
Centers of Excellence (CoEs):
  • Specialized teams focused on expertise, innovation, and best practices in a specific area (e.g., AI, cybersecurity, R&D).
  • Drive thought leadership, process improvements, and knowledge sharing. In short: A GCC is a multi-functional operational hub, while a CoE is a specialized knowledge-driven unit within or outside a GCC.

AI and automation play a critical role in transforming GCC operations, making them more efficient, scalable, and cost-effective. Key benefits include:

  • Process Automation: AI-powered tools streamline repetitive tasks like payroll, customer support, and data entry.
  • Enhanced Decision-Making: Predictive analytics help optimize resource allocation and risk management.
  • Talent Optimization: AI-driven recruitment tools match the right candidates with the right roles.
  • Cybersecurity & Compliance: Automated monitoring systems detect security threats and ensure regulatory compliance.
  • Data-Driven Insights: AI helps analyze large datasets, providing business intelligence for strategic decision-making.

At ExpanQ, we integrate AI-driven solutions to ensure that GCCs operate at peak efficiency and stay ahead of industry trends.

The Build-Operate-Transfer (BOT) model is an ideal approach for companies looking to establish a GCC with minimal risk and investment. Here’s how it works:

  • Build: ExpanQ sets up the infrastructure, hires talent, and ensures compliance.
  • Operate: We manage the GCC’s day-to-day operations, implementing best practices for efficiency and growth.
  • Transfer: Once the GCC is stable and fully optimized, we transition control to the client.
Why choose BOT?
  • Lower upfront costs: Reduces initial investment compared to an in-house setup.
  • Risk mitigation: Experts handle the setup and operational challenges.
  • Faster time to market: Leverages an experienced team to get the GCC running quickly.
  • Seamless transition: Ensures a smooth handover with a trained workforce and established processes.

 ExpanQ provides a well-structured BOT model, allowing businesses to focus on growth while we handle the groundwork.

The success of a Global Capability Center (GCC) is measured through a combination of financial, operational, and strategic metrics:

  • Cost efficiency: Reduction in operational costs and improved ROI.
  • Performance & productivity: KPIs like service level agreements (SLAs) and process optimization.
  • Talent & retention: Employee satisfaction, skill development, and attrition rates.
  • Innovation & scalability: Implementation of AI, automation, and digital transformation initiatives.
  • Business impact: Contribution to revenue growth, customer satisfaction, and market competitiveness.

ExpanQ ensures your GCC is continuously optimized with data-driven insights and strategic enhancements to maximize business value.

While in-house GCCs offer direct control, outsourcing GCC management to a specialized partner like ExpanQ provides:

  • Faster setup: Experts handle infrastructure, hiring, and regulatory compliance.
  • Lower costs: Optimized spending on talent, technology, and operations.
  • Access to specialized expertise: Leverages industry best practices and AI-driven solutions.
  • Scalability & flexibility: Adapt operations based on business growth and market changes.
  • Risk mitigation: Reduces the burden of compliance, cybersecurity, and operational challenges.
  • Data-driven workforce planning and analytics.
  • AI-powered recruitment and screening.
  • Seamless global hiring and compliance (EOR).
  • End-to-end HR and talent management.
  • Employer branding and competitive compensation strategies.

Our GCC as a Service (GCCaaS) model helps businesses achieve operational excellence with minimal risk and maximum efficiency

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